By signing up as a panda partner, you can:

1. Grow your business and expand revenue

• Scale operations and reach more customers, increasing brand visibility and influence.
• Drive financial growth with new revenue streams and boost your existing ones.

2. Market penetration

• Reach new markets and demographics at strategic entry points, strengthening your presence in the market.

3. Operational efficiency

• Improve your business processes and reduce costs.
• Get more done with fewer resources, focusing on the aspects that truly matter.

4. Marketing tools

• Get marketing assistance to enhance brand visibility.
• Create your own targeted campaigns to expand your customer base.

5. Partner with the largest SaaS:

• Get access to our cutting-edge tools and technology.
• Access unique insights that improve business operations.

To qualify, foodpanda partners must meet the following regulations:

1. The store has to be within our operation area
2. The store shall not be selling preorders or occasional products
3. The restaurant/shop must operate at least 4 hours/day, 5 days/week
4. A fixed physical location is required

Not in our area yet? We'd love to have you on board when we expand our coverage!

To register as a foodpanda partner, you’ll need to provide the following documents: (1) SSM / Local Business license (2) Halal certificate (if applicable) (3) Business owner IC (4) Dine-in menu
Having these documents ready will help speed up the approval process.

Yes! If you're under HomeChef or a cloud kitchen owner, you can sign up with the necessary documents.

Fill out the registration form above with a valid phone number and email address. Our team will be in touch to guide you through the process.

The approval process typically takes 2-5 working days, as long as all required documents and details are submitted. This includes your business documents, dine-in menu, opening hours, and dish photos.
Please ensure you are available by phone, as our team may call you for activation or additional guidance.

Once you're verified, you'll get an email with your portal username and password. Please make sure to consistently check your email for any updates. Note this doesn't mean your business is already active on our platform. To get your business up and running on foodpanda, complete the following steps:
Mandatory:

• Upload your menus and dish photos
• Set up your opening hours
• Activate your restaurant

Optional:

• Manage deals and promotions

We offer several commission fee packages on foodpanda, which may be updated from time to time. Choose the package that best fits your business, and the exact commission rate will be shown in your commission package during the registration process.

Yes, you can temporarily pause orders on the GO application. You can also indicate that your store is busy, letting customers know to expect longer prep times.

You can access partner support directly from the Help button, available only on the panda partner portal (web version).
Simply click the Help button at the top right corner of the portal.
From there, you can browse support topics, find step-by-step answers, or raise a request if you need further assistance.

Increasing restaurant sales involves a multi-pronged approach. Here are some key strategies:
Optimise your menu: Offer a diverse selection of dishes that cater to different tastes and dietary needs. Use high-quality ingredients and present your dishes attractively. Consider seasonal specials and promotions to keep your menu fresh and exciting.
Enhance customer experience: Provide excellent service, create a welcoming atmosphere, and ensure customer satisfaction. Encourage feedback and address any concerns promptly.
Leverage online platforms: Partner with food delivery services like foodpanda to expand your reach and attract new customers. Optimise your online menu with enticing descriptions and high-quality photos.
Implement marketing strategies: Utilise social media, email marketing, and local advertising to promote your restaurant and special offers. Consider loyalty programs to reward repeat customers.
Manage costs effectively: Monitor your expenses closely and identify areas where you can reduce costs without compromising quality. Negotiate with suppliers for better deals and minimise waste.

Upselling is a great way to increase average order value. Here are some effective techniques:
Offer combo deals: Create attractive combo meals or set meals that offer a discount compared to ordering items separately.
Suggestive selling: Train your staff to recommend complementary dishes, drinks, or appetizers. For example, suggest a specific wine pairing with a particular dish or offer a side of fries with a burger.
Highlight premium options: Draw attention to your higher-priced items by describing them in detail and emphasising their unique qualities.
Use visual cues: Place strategically positioned posters or menu boards showcasing your most profitable items.
Train your staff: Equip your team with the knowledge and skills to upsell effectively without being pushy.

Effective restaurant promotion involves a mix of online and offline strategies:
Build a strong online presence: Create a professional website and actively engage on social media platforms. Share high-quality photos of your food, promote special offers, and interact with your followers.
List your restaurant on online directories: Ensure your restaurant is listed on popular online directories and review platforms.
Utilise local partnerships: Collaborate with nearby businesses, hotels, and community organizations to reach a wider audience. Partner with food delivery services like foodpanda to expand your reach and attract new customers.
Host events and promotions: Organise special events, themed nights, or contests to attract new customers and generate buzz.
Encourage word-of-mouth marketing: Provide exceptional service and encourage satisfied customers to leave positive reviews and recommend your restaurant to others.

Your menu is a crucial marketing tool. Here are some tips for creating an appealing menu:
Use clear and concise language: Describe your dishes in a way that is easy to understand and enticing.
Highlight signature dishes: Draw attention to your most popular and profitable items.
Use high-quality photos: Include professional photos of your dishes to make them look more appealing.
Organise your menu logically: Group similar items together and use clear headings to make it easy for customers to navigate.
Consider your menu design: Choose a font and layout that is easy to read and visually appealing.

In today's digital age, a strong online presence is essential. Here's how to improve yours:
Claim your business listings: Ensure your restaurant is listed accurately on Google My Business, Yelp, and other relevant platforms.
Optimise your website: Make sure your website is mobile-friendly, easy to navigate, and contains essential information like your menu, hours, location, and contact details.
Engage on social media: Create profiles on popular social media platforms and share engaging content regularly.
Encourage online reviews: Actively solicit reviews from satisfied customers and respond to feedback promptly.
Utilise online advertising: Consider running targeted online ads to reach potential customers in your area.
Leverage online platforms: Partner with food delivery services like foodpanda to expand your reach and attract new customers. Optimise your online menu with enticing descriptions and high-quality photos.

Efficient restaurant operations are crucial for profitability and customer satisfaction. Here are some key areas to focus on:
Streamline workflows: Optimise your kitchen layout and processes to ensure smooth and efficient food preparation. Minimise bottlenecks and cross-traffic to reduce delays and errors.
Inventory management: Implement a robust inventory management system to track your supplies, minimise waste, and ensure you have the ingredients you need when you need them.
Staff training: Invest in comprehensive staff training to ensure your team is knowledgeable about your menu, service standards, and operational procedures.
Technology integration: Utilise technology to automate tasks, improve communication, and enhance efficiency. Consider POS systems, online ordering platforms, and inventory management software.
Customer feedback: Actively solicit customer feedback and use it to identify areas for improvement in your operations. Address any concerns promptly and make adjustments as needed.
Delivery optimisation: If you offer delivery services, optimise your delivery process to ensure timely and efficient delivery. Consider using route optimisation software and partnering with reliable delivery services like foodpanda.
By addressing these key areas, you can create a well-oiled machine that delivers exceptional food and service, leading to increased customer satisfaction and profitability.
Remember, continuous improvement is key. Regularly review your operations and identify areas where you can make further enhancements. Don't be afraid to experiment with new ideas and technologies to stay ahead of the curve.